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TERMS OF SERVICE
Terms of Service | Urban Mode Collective

Terms of Service

Introduction & Acceptance of Terms

Welcome to Urban Mode Collective ("we," "us," or "our"). These Terms of Service govern your access to and use of our website, www.xiaohenzhendhenhsznb.com, and the purchase of our premium fashion products, including but not limited to sweaters, knitwear, tailored trousers, dresses, outerwear, and accessories (collectively, "Products"). By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.

Account Responsibilities

To place orders or access certain features, you may need to create an account. You are responsible for:

  • Providing accurate and current information during registration.
  • Maintaining the confidentiality of your account credentials.
  • All activities conducted under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.

Product Information & Order Terms

We strive to display accurate descriptions, colors, and images of our Products. However, minor variations may occur due to screen settings or manufacturing processes. All Products are subject to availability. We reserve the right to cancel orders for out-of-stock items and will notify you promptly.

Fashion-Specific Notes: Our Products are designed for general use. While we prioritize quality, individual fit and style preferences may vary. We recommend reviewing product details carefully before purchase.

Payment, Shipping, Returns

Payment: We accept major credit cards and other designated payment methods. All prices are in USD and exclude applicable taxes and shipping fees.

Shipping: Orders are processed within 1-3 business days. Delivery times vary by location and carrier. Risk of loss transfers to you upon delivery.

Returns: Unworn, unwashed, and undamaged Products may be returned within 30 days of delivery for a refund or exchange, excluding final sale items. Original tags must be attached. Customers are responsible for return shipping costs unless the return is due to our error.

Intellectual Property Rights

All content on this website, including logos, text, images, and designs, is the property of Urban Mode Collective or its licensors and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

Disclaimers & Limitations of Liability

General Disclaimer: Our Products are provided "as is" without warranties of merchantability, fitness for a particular purpose, or non-infringement.

Fashion-Specific Disclaimers:

  • Materials: Natural fibers (e.g., wool, leather) may exhibit unique characteristics. We are not liable for variations in texture or color.
  • Outerwear: Leather jackets and wool coats require specific care. Follow provided care instructions to maintain quality.
  • Dresses & Knitwear: Delicate fabrics may require hand-washing or dry cleaning. We are not responsible for damage due to improper care.

In no event shall Urban Mode Collective be liable for indirect, incidental, or consequential damages arising from Product use.

Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the jurisdiction where our company is registered. Any disputes shall be resolved through good-faith negotiations. If unresolved, disputes may be submitted to binding arbitration in accordance with the rules of the designated arbitration body.

Contact & Effective Date

For questions regarding these Terms, contact us at [email protected]. These Terms are effective as of the date of your first use of the website.

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